Several Netflix users are complaining that they are facing sound issues while watching anything on the system. There are some reasons behind this issue, such as Windows audio settings, video player volume or drivers, etc. If you have an exact problem, then here are a couple of fixes to solve this issue.
Modify the Audio Settings
To modify the audio settings, follow these on-screen step by step points mentioned below:
- You should begin watching a TV show or movie on a Netflix device.
- After that, move the cursor on the screen and select Dialog’s icon via the player options.
- Then check whether the ‘surround sound (5.1)’ option is chosen. In case it attempts to modify it to a non-5.1 option.
- Now, check whether this solves the sound problem.
Modify the Speaker Settings
To modify the speaker settings, follow these on-screen step by step points mentioned below:
- Navigate to the lower right-hand side of the taskbar on your system.
- After that, click on the Sound icon and choose the ‘Playback Devices’ or ‘Sound’ option.
- You should switch to the Playback tab.
- Then choose the speakers or headset option and hit the Properties option.
- Thereafter, reach the ‘Advanced’ tab and click on it.
- Underneath the ‘Default Format’ section, choose the ‘2 channel, 24-bit, 192000 Hz (Studio Quality)’ option via the list.
- Finally, hit the Apply and OK buttons to save the changes.
Reinstall the Sound Drivers
To reinstall the sound drivers, follow these on-screen step by step points mentioned below:
- First and foremost, reach the Windows menu on the system.
- Thereafter, type ‘device manager’ in the search bar and then hit the Enter button.
- Once invoked the Device Manager, reach the ‘Sound, video and game controllers’ category and click on it.
- You should choose the sound driver, and right-click on it then choose the Uninstall device option.
- Later, reboot the PC so that the drivers should be installed once again.
- Finally, check whether it repairs the issue.
Update the System
To update the system, follow these on-screen step by step points mentioned below:
- Launch the Settings app using Win and I buttons altogether over the keyboard.
- Thereafter, reach the ‘Update and security’ section and click on it.
- You should click on the ‘Check for updates’ option.
- Later, in case an update is available, it will install automatically.
- Now, once installed the updates, attempt Netflix once again.
Switch Audio Output to HDMI
To switch the audio output to HDMI, follow these on-screen step by step points mentioned below:
- Go to the Windows icon on your system.
- Once the menu is launched, select the Control Panel option.
- You should click on the ‘Hardware and Sound’ option.
- Navigate to the ‘Sound’ option and click on it.
- After that, select the ‘Manage audio devices’ option.
- In the screen that launches, choose the device explained with Digital Audio or HDMI and choose the ‘Set Default’ option.
- You will see a green color checkmark that this device is now the chosen output device.
- Now, hit the OK button and shut it.
Update Microsoft Silverlight Netflix users utilize which can be updated from Microsoft website or Windows update. Upgrading the device is a troubleshooting step to ensure the video and audio playback is operating well.
Source:https://mcafee-activate.entertvlink.com/how-to-fix-no-sound-issues-on-netflix/
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